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Connect the BizPrint desktop app to your station

This page shows you how to connect the BizPrint desktop app to your station, so the computer can receive print jobs from BizPrint. It is for merchants and staff using the desktop app on Windows, Mac or Linux. The Android app has its own page.

Before you start

Section titled “Before you start”
  • Install the BizPrint desktop app on the computer that is connected to your printers. You can download it at https://getbizprint.com/download/.
  • Have a BizPrint account and a station. If you do not have a station yet, you can create one inside the app when you sign in with your account.
  • Make sure your printers are installed on the computer and work from other programs.

Sign in with your BizPrint account

Section titled “Sign in with your BizPrint account”

This is the recommended method. You do not need to copy any keys.

  1. Open the BizPrint desktop app. The login screen has two buttons.
  2. Click Sign In with Account. A sign-in window opens.
  3. Sign in with the BizSwoop account you use for the BizPrint dashboard. The app shows your My Stations list.
  4. Select the station you want this computer to use.
  5. Click Assign Station.

If you do not have a station yet, create one from the same list:

  1. Click the green plus icon next to the My Stations heading. The Create Station screen opens.
  2. Type a name for your station.
  3. Click Create.
  4. Go back to the My Stations list.
  5. Select the new station.
  6. Click Assign Station.

Connect with station keys

Section titled “Connect with station keys”

Use this method if you cannot sign in with your account. It uses the Public Key and Secret Key of your station. You find them in the BizPrint dashboard on the page for your station.

  1. Sign in to the BizPrint dashboard in your web browser.
  2. Click Stations in the menu.
  3. Click your station in the My Stations list. The station page shows its Public Key and Secret Key, each with a copy button.
  4. Open the BizPrint desktop app.
  5. Click Connect with Keys.
  6. Click the copy button next to the Public Key in the dashboard.
  7. Paste it into the Public Key field in the app.
  8. Click the copy button next to the Secret Key in the dashboard.
  9. Paste it into the Secret Key field in the app.
  10. Click Connect.

If you opened this screen by mistake, click Go Back to return to the two sign-in buttons.

If the keys are wrong, the app shows “Oops. Keys are not valid. Please review and input the keys again.” Copy both keys again from the dashboard and check that nothing extra was pasted before or after them.

Check that it worked

Section titled “Check that it worked”
  1. Look at the app’s home screen. It shows Successfully Connected and the name of your station.
  2. Open your station in the BizPrint dashboard (Stations, then your station).
  3. Check that the printers installed on your computer appear in its Printers list.

The app reports every printer installed on the computer to BizPrint when it connects. If you add a printer to the computer later, you need to restart the app. When the desktop app reconnects, BizPrint can send it print jobs that are still pending, and they print automatically. This happens when Archive offline print jobs is off. Before you restart or reconnect, check the printer for printouts, check job statuses in the BizPrint dashboard, and do not reprint anything that is still pending. See Choose what happens to BizPrint print jobs when a station is offline.

To restart the app, quit it (open the BizPrint icon in the system tray, or the menu bar on a Mac, and click Exit), then open it again. The new printer then appears under your station.

Until station details are saved in the app, its window opens every time you start it. After that, the app starts quietly in the system tray (the menu bar on a Mac), so look for its icon there if you do not see a window.

Section titled “Related pages”

Need help? Contact BizPrint support at https://getbizprint.com/support/.