Skip to content
BizPrintBizPrintBizPrint Docs
getbizprint.com

Choose a BizPrint template for WooCommerce printouts

This page helps you choose what a WooCommerce printout looks like, by picking one of the built-in templates for a printer location. It is for store owners and staff who use the BizPrint plugin for WooCommerce, with either a desktop or an Android station.

A template is the layout of the printout: what it is called, what order details it shows, and how they are arranged. Each printer location prints one template. If you want two different printouts for the same order, for example a customer receipt at the counter and a ticket in the kitchen, create two printer locations, each with its own template.

The 10 built-in templates

Section titled “The 10 built-in templates”

The output format column shows which formats each template offers. The BizPrint desktop app and the BizPrint Android app both print HTML and Plain Text, so every template works on both kinds of station.

Template What it prints Output formats
Customer Receipt A receipt for the customer: order number, date and time, the customer’s name, email and phone, the products with prices, and the order total. HTML or Plain Text
Customer Order Receipt A receipt for the customer with the billing and shipping addresses, the products with prices, and the order total. HTML or Plain Text
Order Receipt A ticket for staff with the products and quantities, and no prices. Use it for kitchen tickets and for picking and packing orders. HTML or Plain Text
Address Labels One address on a label: the shipping, billing, store (“from”) or return address. HTML or Plain Text
Shipping Label A shipping label with your store’s address, the order number and date, and the customer’s delivery address and contact details. HTML or Plain Text
Delivery Note A delivery note with the “from”, “bill to” and “ship to” details, and a table of products with quantities and prices. HTML only
Dispatch Label A dispatch document with the order and dispatch dates, billing and shipping details, the products with prices, and the order total. HTML only
Invoice An invoice with your store’s details, the billing details, the products with prices, tax, and the order total. HTML only
Packing Slip A packing slip with the “bill to” and “ship to” details, and a table of products with quantities and weights, but no prices. HTML only
Pick List A list for collecting the products of an order from your shelves: product images, SKUs, quantities and weights. HTML only

There is no separate kitchen template. Use Order Receipt for kitchen tickets, because it shows what to make without prices. See Print kitchen tickets for WooCommerce orders with BizPrint.

The table describes each template with its usual details. Some templates have extra options when you select them, such as whether to include prices or customer details, or which address an address label shows. To learn about these, see Choose what information prints on a BizPrint template in WooCommerce and Print shipping and address labels from WooCommerce with BizPrint.

Check before you send a test print

Section titled “Check before you send a test print”

When you choose a template, you can finish with a test print, which prints your newest real order again. Do these checks first, so you do not print an order twice:

  1. Look at the paper at the printer for your newest order’s printout. If it already printed, a test prints it again.
  2. Check that the printer has paper, shows no error, and is not in the middle of a real order.
  3. Check the print job status of the latest print jobs in the BizPrint dashboard. See View print jobs and their status in the BizPrint dashboard.
  4. Wait for the station to finish anything it is still printing, whatever status the job shows.
  5. Go to WooCommerce > Print Manager in WordPress.
  6. Click the Support tab.
  7. Check Queue Status in Print Job Queue.
  8. Wait for any pending or processing jobs to finish. See View and retry failed print jobs in WooCommerce with the BizPrint Print Job Queue.

Do not send a test while a job for that order is pending, connecting-to-printer or processing. Never place or re-create an order to get a printout.

Choose a template for a printer location

Section titled “Choose a template for a printer location”
  1. Go to WooCommerce > Print Manager in WordPress.
  2. Open the Printers tab. It lists your printer locations.
  3. Click the name of the printer location in the Description column. To start a new one instead, see Create a printer location in the BizPrint plugin for WooCommerce.
  4. Choose a template in the Template list.
  5. Choose a format in the Output Format list: HTML, or Plain Text if the template offers it.
  6. Click Save Changes.
  7. Click View Sample to see how the template looks with your newest order, without printing.
  8. Do the checks in Check before you send a test print if you want to check the template on paper. The checks take you to the Support tab.
  9. Click the Printers tab.
  10. Click the name of the same printer location in the Description column.
  11. Click Test print to print it.

The View Sample and Test print buttons appear once the location is saved and your store has at least one order.

Tips for choosing

Section titled “Tips for choosing”

A template change applies to the next printouts from that location. It also applies when you reprint an older job, because a reprint loads the order again with the location’s current settings.

Section titled “Related pages”

Need help? Contact BizPrint support at https://getbizprint.com/support/.