Skip to content
BizPrintBizPrintBizPrint Docs
getbizprint.com

Choose BizPrint desktop app notifications and sounds

This page shows you how to choose the notifications and sounds the BizPrint desktop app uses. It is for merchants and staff who print from a Windows, Mac or Linux computer and want a pop-up or a sound when the connection changes or a print job succeeds or fails.

Open the notification settings

Section titled “Open the notification settings”
  1. Start the BizPrint desktop app, if it is not running.
  2. Open the menu of the BizPrint icon in the system tray (the menu bar on a Mac).
  3. Choose Open Settings. The app’s main screen opens.
  4. Click Settings on the main screen.
  5. Click Notifications in the Settings menu.

The page is called App Notifications. Changes apply as soon as you make them, and there is no Save button.

Choose a notification type

Section titled “Choose a notification type”

Notification Type has two choices:

  • System: the app shows a normal notification from your computer. This is the default. Your computer’s own notification sound is used if the sound switch is on.
  • Custom: the app plays a sound that you choose for each event. The Audio Output: list, the Sound name lists and the Repeat count lists work only in this mode. In System mode the sound lists are grayed out, and the Audio Output: list says Only available for Custom Notifications.

Turn notifications on or off

Section titled “Turn notifications on or off”

There are two groups. Each has a Notifications switch (Enabled or Disabled) and a speaker button next to it that turns that group’s sounds on or off.

  • Connection Status: tells you when the app connects or disconnects.
  • Order Print Job Status: tells you when a print job succeeds (Print Success) or fails (Print Failure).

A Print Success notification means the job was sent to the printer. It does not prove paper came out. If a printout is missing, check the printer and the job’s status in the BizPrint dashboard.

Choose sounds in Custom mode

Section titled “Choose sounds in Custom mode”
  1. Select Custom in Notification Type.
  2. Click Refresh List, if you plugged in a speaker or headset after opening the page.
  3. Choose a speaker in Audio Output:.
  4. Tick Use default device when the selected one is unavailable. when the speaker you chose is not always connected. This option appears when you choose a speaker other than the default one.
  5. Choose a sound in Sound name for Connect / Disconnect. None (silent) plays nothing.
  6. Choose a sound in Sound name for Print Success.
  7. Choose a sound in Sound name for Print Failure.
  8. Choose how many times to play the Print Success sound in its Repeat count list. You can choose 1, 2, 3 or 4. The list is available once you have chosen a sound.
  9. Choose how many times to play the Print Failure sound in its Repeat count list.

If the chosen speaker is not available, the page shows a warning: “Selected audio device … is not available. Check the connection or switch device.”

Try a sound

Section titled “Try a sound”

The test uses your normal notification settings. A group with Notifications switched off shows no test notification, and a group with its sound switched off plays no sound.

  1. Switch on Notifications for the group you want to test: Connection Status for Connect / Disconnect, or Order Print Job Status for Print Success and Print Failure.
  2. Turn on that group’s sound with the speaker button next to the switch.
  3. Click Test next to Connect / Disconnect, Print Success or Print Failure.
  4. Listen for the notification and its sound.

The test shows a notification that starts “Notification test for”, so you can try it without printing anything.

Section titled “Related pages”

Need help? Contact BizPrint support at https://getbizprint.com/support/.