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Add a network printer to the BizPrint Android app

This page shows you how to add a receipt or label printer that is connected to your network (Wi-Fi or Ethernet) to the BizPrint Android app. It is for merchants and staff using an Android device as their station. If your printer connects by Bluetooth, use Add a Bluetooth printer to the BizPrint Android app instead. For a full-page office printer on your network, use Print full pages on an office printer with the BizPrint Android app.

The app prints receipts, invoices, packing slips, kitchen tickets and labels to network printers, with your logo and layout. It works with receipt printers that use ESC/POS or StarPRNT and label printers that use ZPL or TSPL. These are printer command sets, which the app calls the Printer language.

Before you start

Section titled “Before you start”
  • Update the BizPrint Android app from Google Play to the latest version.
  • Install and connect the Android app. See Install and connect the BizPrint Android app to your station.
  • Turn the printer on and connect it to your network.
  • Connect the Android device to the same Wi-Fi or network as the printer. Your printer must be on the same network as the device.
  • Ask the person who manages your network to give the printer a fixed (static) IP address. If the address changes later, the app can no longer reach the printer until you update it.
Section titled “Add the printer from the search”
  1. Open the BizPrint app.
  2. Tap Add printer under Printers on the main screen. The app searches for printers.
  3. Tap your printer under Found. Network printers show Wi-Fi in the line under their name, for example Wi-Fi · Port 9100.
  4. Type a name in Printer name, for example “Kitchen”. BizPrint shows this name in the BizPrint dashboard and in WooCommerce, so choose one your staff will recognize.
  5. Tap Continue. The app shows Checking the printer while it finds out the printer language, then prints a test page. The test page is not an order.
  6. Look at the printer.
  7. Tap Yes under Did it print? if the test page printed. The printer’s settings open.

If you tap No, the app shows The test page didn’t print. Tap Change language and choose the language from your printer’s documentation, or tap Try again.

If the app shows This printer prints full pages., the printer can also print as an office printer. For a receipt or label printer, tap Cancel and follow Add the printer by its IP address.

For everything else on this screen, see Add a printer to the BizPrint Android app.

Add the printer by its IP address

Section titled “Add the printer by its IP address”

Use this when the search does not find your printer.

  1. Find the printer’s IP address. Many receipt printers can print a self-test page that shows it, and your router may list it too. Check your printer’s documentation if you are not sure.
  2. Open the BizPrint app.
  3. Tap Add printer under Printers on the main screen.
  4. Tap Enter IP address under Don’t see your printer?. The Add printer form opens with Wi-Fi or network selected under How is it connected?.
  5. Type a name in Name, for example “Kitchen”.
  6. Type the printer’s IP address in IP address.
  7. Check Port. It is filled in with 9100, which most network receipt and label printers use. Change it only if your printer’s documentation says so.
  8. Tap Printer language.
  9. Choose the language from your printer’s documentation:
    • ESC/POS (Epson and most receipt printers)
    • StarPRNT (Star printers)
    • ZPL (Zebra and compatibles)
    • TSPL (TSC and most generic label printers)
  10. Tap Add printer. The printer’s settings open.
  11. Tap Test print. The printer prints a test page, not an order.
  12. Look at the printer.

If the form shows a message, fix the field it names. For example, Enter the printer’s IP address means the address is missing, and Enter a port from 1 to 65535 means the port is not valid.

If the test page did not print, check the IP address, check that the printer is on and on the same network as the device, and check the Printer language.

Set the paper size

Section titled “Set the paper size”

New receipt printers start with 80 mm roll as their paper. If you use a different paper, change it so receipts fit:

  1. Tap the printer under Printers on the main screen. The printer’s settings open.
  2. Tap Paper.
  3. Choose your paper, for example 58 mm roll.
  4. Tap Test print to check the result.

For label printers, see Print shipping labels on a label printer with the BizPrint Android app. For all other settings, see Change paper, cut and layout settings for a printer in the BizPrint Android app.

Check that it worked

Section titled “Check that it worked”
  1. Open the BizPrint app. The printer is listed under Printers on the main screen.
  2. Click Stations in the menu of the BizPrint dashboard.
  3. Click your station.
  4. Check that the printer appears in its Printers list with the name you chose.

Change the IP address later

Section titled “Change the IP address later”

If the printer gets a new IP address:

  1. Open the BizPrint app.
  2. Tap the printer under Printers on the main screen.
  3. Tap IP address.
  4. Type the new address.
  5. Tap OK.
  6. Tap Test print to check it.

Changing the address keeps the printer’s name, so your WooCommerce printer locations keep working. If you delete the printer and add it again instead, BizPrint lists it as a new printer, and you must select it again in your printer location.

Next step

Section titled “Next step”

Follow Set up a WooCommerce printer location for an Android station with BizPrint to add the printer to a printer location in WooCommerce.

Section titled “Related pages”

Need help? Contact BizPrint support at https://getbizprint.com/support/.